Frequently Asked Questions
Does Birdie provide a phone?
No. As most care staff already have their own smartphones, we provide an app (for Android and iOS) that you can download to your existing device.
How much mobile data does Birdie use?
Birdie uses very little mobile data, and in fact, can even be used offline. Birdie uses about 0.6MB of data per report. That’s about the same amount of data as sending a photo through WhatsApp.
How much space will Birdie take up on my phone?
The Birdie App uses hardly any space at all, just 20MB in fact. That’s equal to about five or six photos.
What if I lose my phone or it gets stolen?
The Birdie app can only be accessed with a passcode, that you’ll set yourself. If your phone gets lost or stolen, your Care Manager can update and remove your permissions, so that no data can be accessed until you get a new phone.
Can I use Birdie without the internet?
Our app is built “offline-first”, meaning that almost all features are available when you’re offline or have low-signal. Once your phone is ba k online, any data that hasn’t been saved to the system yet will be sent to the B rdie platform. If an alert was generated (for example, a notification that the visit asn’t started yet), it’ll automatically resolve once the information has been se t over.